Technical Support
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Beesure GPS APP Quick Start Guide4P-Touch Beesure GPS free download it from Googleplay store or Appstore, free using anytime anywhereTechnical Support June 09, 2021
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Beesure GPS Setracker Server ProtocolBeesure GPS SeTracker Server Protocol ,Server Protocol GPRS CommunicationTechnical Support May 28, 2021
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How to activate the dead 4G GPS tracker watchHow to activate the dead 4G 4P-Touch GPS tracker watch? -All 4G GPS tracker watch should charge it with standard 5V/1A charger. Please kindly note the battery dead or system dead the only issue is come from the fast charger , Please kindly advise the user charge the watch only ok with standard 5V/1A charger , not ok for faster charger (5V/2A or more), because most of family are using the fast charger now. Option 1: the simple way is , please kindly charge it and long press the power button over 25 seconds to reboot it to see if ok back to normal. Option 2: Leave it on as is until all power go out , and completely runout and not ok to turn on, then charge it again 1-2hours to see if ok to turn on and back to normal. Option 3:Please kindly just short circuit the battery with tweezer to activate the battery then is fine.Technical Support June 29, 2022
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Adult GPS tracker with fall down detection and Alarm alerts notificationsAdult GPS tracker with fall down alarm and push notification alerts All our portable mini GPS tracker and adult/senior healthcare GPS watch with fall down detection , the fall sensor sensitive is adjustable in the app , this will be actively learns your movements to help improve accuracy and reduce false falls alarm alerts. Whether it's with or without injury, falls can carry a heavy quality of life impact. all our GPS tracker can provide extra security for older adults who are at a high risk of falling.Technical Support January 06, 2024
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Server Portal Configuration GuideServer Configuration Guide, Please kindly referr to our protocol detail and configuration all the necessary features on your server portal ,The most important is the device send whatever Linkkeep, your server need reply or confirm the Linkkeep for maintenance the network connection,the server is TCP/IP socket server , all GPRS communications , NO UDPTechnical Support October 30, 2019
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GEO Fence setting in APPGEO-Fence setting in APP Beesure GPS registered @4P-Touch was designed with the aim of always having the safety of your children and our loved ones first and foremost at all times. For this reason, our Beesure GPS is equipped with a sensor which, if the GPS watch is removed, automatically activates the alarm alerts. For 4G kids watch only D31U with this particular feature. All our GPS with 3 Geo-fence valid , set it on our serer end for each device. Once the kids over the geo-fence , the GPS device will send the alarm alerts /Push notification in app,in case the tracker (your child) leaves a specific area. A function appreciated by all of our users who in this way can be sure of protecting children from possible bullying. Another plus? The quick Sos Panic button that manages to immediately activate the call to emergency numbers.Technical Support June 08, 2022
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4G GPS tracker watch change server portal in watch Dial4G GPS tracker watch change server portal in watch Dial --4G GPS watch how to change server IP and port in watch Dial Please kindly note for all our GPS trackers ok to change the device point to your own server , ONLY from server end, if your IT team already make the configuration with your server per our server protocol. NO SMS command to change the device IP and port any more. We arleady closed most of SMS commands per EU requirements. You can have a try to change the GPS ip and port on your server end, if not , just list us the IMEI of the device , we will change it and point to your server from our server end. For production, we are ok to pre-set your ip and port in software before shipping.Technical Support April 08, 2021
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How to check SIM card apn information in an Android Smart PhoneHow to check sim card ( Which will be used in the GPS tracker ) apn information in an Android smart phone? 4G GPS device SIM card specs: 1)4G VoLTE nano sim (valid Voice+SMS+GPRS) 2) GPRS monthly plan (100-120MB) 3) No pin code 4) No voice mail If you are sure the sim is not out of credit and with GPRS data plan package activated , but after the device bind in app, still show offline/ disconnected in phone app, then you need setup the apn for the GPS tracker to connect the local network.Technical Support June 28, 2023
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PC end server platform monitoring instructionOur server is Amazon cloud server for Global, different region has different server URL . All our datas in Amazon server with key encryption.Technical Support August 24, 2020
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How to manual connect wifi router in 4G Android GPS watch SettingHow to manual connect wifi router in 4G Android GPS watch SettingTechnical Support September 07, 2022