Sample charge payment is prepaid through Western Union or PayPal, we will send you the tracking number once dispatch done , normaly the samples lead time is 2-3days.
For bulk order,our payment term: T/T(30% down payment, 70% balance before shipping), We will send you the lading bill or Telecom release scan copy  to get the cargos in local forwarder.

Yes, we offer the full OEM & ODM service.
If the order quantity more than 1000pcs , we offer free customized giftbox printing and manual printing .
If the software customized , we may charge the extra software setup charge if necessary.

For our existing mold items, normally we don't have strict MOQ, samples or trial order is available.
Our sample lead time 2-3days, our production lead time is 10-15days, which also based on the order quantity.

We offer 12 months after shipping the warranty guarantee for all our clients. If any issue after receiving the samples, please kindly feel free contact us .

Yes, we have online technical support online anytime, we have social media Skype and Whatsapp, you can add us and contact us if any question

No, our app and server for free using anytime global, app in Googleplay store and Apple store, free download anytime.

Our app software datas all with key encryption and all datas saved in Amazon cloud server , we have AMS GDPR agreement .